24/7 Roadside Assistance

As a Ford owner you’re entitled to excellent customer service that includes roadside assistance seven days a week and 24 hours a day.



The Help You Need When You Need It the Most

When you purchase a Ford vehicle from Ford Lincoln of Franklin, we want you to be able to rest easy with the peace-of-mind that only comes with knowing you will always be taken care of. This extends far beyond when you drive off the lot, as you also have access to our versatile roadside assistance program whenever the need arises.

Just a few of the services offered by our roadside assistance program include but are not limited to ones like:

  • Towing

    We will always tow your disabled vehicle to the nearest qualified dealership within 35 miles, no exceptions.

  • Battery Jump Starts

    If your battery loses its charge, don’t worry about it – we’ll send someone out to jump it right away.

  • Flat Tire Change

    Can’t mount that spare on your own? Don’t fret – we’ll take care of it on your behalf.

  • Fuel Delivery

    If you run out of gas, will bring you two gallons (or five gallons of diesel) to get you going again.

  • Lock Out Assistance

    Locked out of your car? It happens to the best of us. We’ll unlock your car, no problems. Note that this does not include the cost of making any new spare keys that may be necessary.

Roadside Assistance Number

Service Number


Service Hours

  • Monday - Friday: 7:00am to 6:00pm
  • Saturday: 7:00am to 5:00pm
  • Sunday: Closed